In Store Pickup – Customers will be notified by email when their In Store Pickup order is ready. Please wait for this confirmation email before coming to store. Please bring your order number when coming to pick up your website order.
ALL orders in the CONTINENTAL USA over $150 get FREE GROUND SHIPPING.
State of Virginia – Flat Rate: 10.00
All other Continental States – Flat Rate: 14.00
Orders with Standard Shipping typically take between 1-2 business days to be processed and shipped. Weekends and holidays are excluded from processing and shipping times, so please account for non-business days when choosing your shipping method. You will receive an email with tracking information when your order has been shipped.
Credit card authorization and address verification must be received prior to shipping any order. Please note that credit card authorization can take up to 24 hours for approval. We use UPS and USPS as our preferred shipping carriers for domestic orders. We cannot deliver to P.O. Boxes. If an order is expedited, however, it will ship through UPS and a physical address will be needed since they cannot deliver to P.O. Boxes. We do not offer Saturday delivery for expedited orders. Some orders may be shipped using USPS, depending on delivery address. Please remember that delivery time does not include Sundays or Holidays. You will be notified by email once we have received your order. Tweed will contact you with a follow-up email if we need additional identification provided for credit verification.
Please remember that delivery time does not include weekends or holidays.
Standard orders are processed once credit card authorization and address verification have been obtained. Orders shipped via standard delivery typically arrive in three (3) to ten (10) business days (Monday through Friday, not including holidays) for the Continental United States. All orders are shipped within 1-2 business days; please add 1-2 days for any orders with personalized items included.
If you are not entirely satisfied with your purchase, we’re here to help.
You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.